For certain orders a signed copy of our Terms and Conditions of Sale must be returned before we commence work on an order. Please choose the PDF format, print out a copy; once you have read, understand, and agree with our terms and conditions, initial page one and sign on page two, then fax, email, or send back to our home office in Honolulu (address found on main page of this site). Once we have confirmed receipt of the signed agreement form we will inform you and start your order.
Terms & Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE VERY CAREFULLY. THE TERMS AND CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY YOU ("BUYER") ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. BY ACCEPTING DELIVERY OF THE PRODUCTS FROM WINKLER WOODS LLC dba Big Island Ukulele Co. IDENTIFIED ON THE INVOICE OR OTHER WINKLER WOODS LLC dba Big Island Ukulele Co. DOCUMENTATION ("SELLER"). THE SALE OF GOODS DESCRIBED HEREOF ("GOODS") IS MADE ON THE EXPRESS CONDITION THAT BUYER ASSENTS TO THE PROMISES, TERMS, AND CONDITIONS SET FORTH BELOW, WHETHER OR NOT THEY ARE ADDITIONAL TO OR DIFFERENT FROM ANY TERMS AND CONDITIONS PROPOSED BY BUYER.
Important Information About These Terms and Conditions of Sale
These Terms and Conditions of Sale constitute a binding contract between Buyer and Seller and are referred to herein as either "Terms and Conditions of Product Sales" or this "Agreement". Buyer accepts these Terms and Conditions of Sale by making a purchase, placing an order, whether by phone, fax, email or other electronic means, or otherwise shopping on Seller’s Website (the "Site"). These Terms and Conditions of Sale are subject to change without prior notice, except that the Terms and Conditions of Sale posted on the Site at the time Customer places an order will govern the order in question, unless otherwise agreed in writing by Seller and Buyer.
Buyer consents to receiving electronic records, which may be provided via a Web browser or e-mail application connected to the Internet; individual consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting Seller. In addition, Internet connectivity requires access services from an Internet access provider. Contact your local access provider for details. Electronic signatures (or copies of signatures sent via electronic means) are the equivalent of written and signed documents.
1. TERMS OF PURCHASE ORDER ACCEPTANCE AND COMPLETE AGREEMENT
All orders received by Seller are subject to revision and possible rejection by Seller within seven (7) business days after its receipt of the same at its home office, notwithstanding the fact that the same may have been signed by Seller’s field personnel. Unless revised or rejected, any such order shall become a firm Purchase Order upon the passage of such seven (7) days. Buyer’s order is subject to the following terms and conditions, which constitute the complete agreement between the parties. Buyer’s acceptance of product delivery evidences Buyer’s acceptance of these terms and conditions. This Agreement may not be altered or modified except in writing duly executed by both parties. Except as set forth herein, the parties agree there are no other contracts or agreements between them, oral or written, with respect to the products sold hereunder (including any made or implied from past dealings). No additional or different terms and conditions stated in or attached to Buyer’s communications to Seller, including but not limited to Buyer’s purchase orders, are applicable to this transaction in any way, and are hereby rejected and shall not be considered as Buyer’s exceptions to these terms and conditions. Trade custom, trade usage and past performance are hereby superseded and shall not be used to interpret these terms and conditions.
2. PRODUCTION AND DELIVERIES
The Goods will be delivered Ex Works Winkler Woods LLC’s Facility Incoterm 2000. Unless otherwise specified on Buyer's order, shipment may be made by the method or carrier deemed most feasible by Seller. Freight allowances, if any, are based on rates prevailing on the date of price quotation; Buyer shall pay increases due upon due date for payments of Goods.
Due to rapid changes in production levels and customer requirements, Seller cannot commence fabrication nor commit to an estimated schedule until it has received an acceptable Purchase Order or Contract, approved drawings (as may be applicable), clarifications to issues identified and verified/guaranteed dimensions, and monies due. Seller will schedule fabrication of materials based on available production capacity at the time of receipt of all necessary information and payments required. The completion of the order is subject to many factors, including but not limited to the following which hereinafter shall be known as “Nonliability Events”: action by governmental authority, public enemy, insurrection, rebellion, or riot; fire; explosion; flood; severe weather conditions; accidents; strikes and labor shortages; delays caused by governments (including government priority, preference or allocation); shortage of inventory, raw material, power or fuel; default, delays, or difficulties with Seller's suppliers in furnishing materials or services; difficulties with equipment or transportation; or acts of God or any other cause or events beyond Seller's control. In the event of delays in delivery or nondelivery of the Goods which, directly or indirectly, were caused by a Nonliability Event or to which a Nonliability Event contributed, Seller shall not be liable for damages, whether direct, incidental or consequential, and Seller will reschedule the order into the next available production cycle. Buyer will reimburse Seller for all costs incurred by Seller due to any delay caused by Buyer (which may include processing fees for rescheduling, storage charges or escalation fees in the event that a shipment is to be delivered in a calendar year other than the year in which the products were originally scheduled for delivery), Buyer’s agents, Buyer’s customers or any other entity working in conjunction with Buyer upon presentation of reasonable supporting documentation. If and once established, shipping dates are estimates and are not guaranteed. Seller reserves the right to make partial shipments.
Buyer acknowledges and agrees that products supplied by Seller are custom fabricated products and are not stocked items, unless otherwise stated. Orders placed by Buyer with Seller may not be canceled prior to fabrication except upon Seller’s written consent, and subject to Buyer’s acceptance of Seller’s cancellation and/or restocking charges that shall protect Seller against applicable costs and losses. Buyer may not cancel an order once Seller has begun the fabrication process, which includes but not limited to cutting trees or lumber to fulfill Buyer’s order. Seller reserves the right to cancel any sale hereunder without liability to Buyer (except for refund of monies already paid) if the manufacture or sale of the products is or becomes technically or economically impractical. No product may be returned except with the prior written approval of Seller as evidenced by a Return Materials Authorization (RMA).
Seller reserves the right to discontinue the manufacture of, or to change or modify the design or construction of the products sold, without incurring any obligation to Buyer.
5. DELIVERY, TITLE AND RISK OF LOSS
Title to and risk of loss for the products shall pass to Buyer Ex Works Seller’s facility (Incoterms 2000) unless otherwise expressly agreed to in writing by Seller. Although Seller may elect to assist Buyer in connection with pursuing any claim for damages, Seller shall not thereby assume any obligations for such damage or continue to assist Buyer in the presentation of its claim to any carrier. If delivery of the Goods to a carrier is elected, and in other circumstances as provided by law, Buyer shall bear all risks of loss, whether or not the products so delivered are conforming or non-conforming, whether or not a right of rejection exists in Buyer's favor, and whether or not Buyer rightfully revokes acceptance. The occurrence of any such risk shall not release Buyer from its obligations hereunder.
6. WARRANTIES AND EXCLUSIONS OF WARRANTIES
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THERE IS NO WARRANTY WITH RESPECT TO NONINFRINGEMENT OF THE PATENT RIGHTS OF OTHERS. THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE.
Credit is not offered by Seller.
8. PAYMENT TERMS
Payment is due prior to shipment. Any amounts not paid when due shall bear interest at the lesser rate of (i) 1 1/2% per month or (ii) at the highest rate permitted by law; from the date of shipment until paid. Seller reserves a purchase money security interest in each product shipped that will be satisfied by payment in full. Seller has the right to file a copy of this document as a financing statement, and Buyer hereby authorizes Seller to execute any and all documents necessary to secure and perfect its interest.
No modification of any promise, term or condition of sale shall be of any force or effect unless signed by an officer of Seller.
10. CLAIMS OF BUYER
As a condition precedent to recovery of any claim of any kind, Buyer must comply with the following. All claims of any kind, except nonreceipt, must be made to Seller within seven days after receipt of shipment. Claims for nonreceipt must be made in writing delivered to Seller within thirty days after receipt of an invoice. Seller's liability for breach of warranty or contract shall arise only upon prompt return of the products claimed to be defective at Buyer's expense and after due notice to Seller of the claimed breach, as set forth in this paragraph.
11. BUYER’S EXCLUSIVE REMEDIES; EXCLUSION OF REMEDIES
Any claim for nonreceipt of all or part of Buyer's order or any other claim of any kind except breach of warranty shall be limited to the purchase price of the goods affected, as shown on the reverse side hereof. Seller's liability for breach of warranty shall be limited to the furnishing of a like quantity of the same products free from defects, or at Seller's option, to the refunding of the purchase price of the defective product. The foregoing shall constitute the Buyer's exclusive remedies.
SELLER IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER OR NOT ANY OTHER OF BUYER'S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSES. BUYER WAIVES ALL RIGHT OF OFFSET FOR ANY ALLEGED OBLIGATION OF SELLER NOT ARISING FROM THIS DOCUMENT IN THIS TRANSACTION. BUYER WAIVES AND AGREES NOT TO SUE UPON, AND RELEASES SELLER FROM, ANY AND ALL LIABILITIES FOR SELLER'S BREACH OF CONTRACT AND BREACH OF WARRANTY (EXCEPT AS EXPRESSLY SET FORTH HEREIN), NEGLIGENCE, STRICT LIABILITY IN TORT, AND/OR OTHER TORT. THE WAIVER, AGREEMENT AND RELEASE IN THE FOREGOING SENTENCE IS BINDING UPON BUYER'S SUCCESSORS IN TITLE AND ASSIGNS.
12. TAXES AND OTHER ADDITIONAL CHARGES
In addition to the price for the Goods, Buyer will pay Seller the amount of any excise, sales, use, or similar tax relating to the Goods or their sale, and any freight (unless there is an express freight allowance) stop-over charge, lot loading charge, demurrage charges or the like relating to the transportation or storage of the Goods, which Seller is legally obliged to pay, within ten days after the date of an invoice for the charge.
The contract for sale of the Goods is not assignable in whole or in part by buyer without the written approval of Seller, and any attempted assignment shall be void.
Buyer has no right of inspection; inspection shall not be a condition to Buyer's duty to pay or to any other duty.
15. NO SALES "on Approval" OR "Sale or Return"
No sale is made on approval or under a sale or return. Seller may, however, at its option, allow a return. Any such return shall be at Buyer's sole risk and expense; return shall be effected only upon actual delivery to Seller or as otherwise instructed by it in writing. No credit, whether by refund on monies paid or by allowance against monies due, shall be given until such actual receipt by Seller of return products in the same condition as they were when delivered to the carrier by Seller for original shipment to Buyer.
16. SELLER’S NON-EXCLUSIVE REMEDIES
Upon any breach by Buyer of any promise, term, and/or condition contained herein, including, but not limited to, the nonpayment by Buyer of any amount due hereunder, or if Seller deems itself insecure, Seller may, at its option, and without prejudice to or limitation of any other legal remedy hereunder, by law, or otherwise, resort to one or more of the following remedies: (a) Suspend further deliveries, even though partial payment for undelivered Goods has been received. (b) Demand adequate assurance of due performance, including, but not limited to, the delivery to Seller of a third-party bond satisfactory to Seller. (c) Identify to the contract finished or unfinished Goods at Buyer's sole risk of loss, which will then immediately pass to the Buyer. (d) Declare the unpaid balance of the contract immediately due and payable. (e) Collect from Buyer all costs of collection, including, but not limited to reasonable attorney's fees, incurred in enforcing any right or remedy hereunder or in law, pertaining in whole or in part to the Goods. (f) Repossess and/or reclaim the Goods or any part thereof. Buyer hereby agrees, upon demand, to assemble the Goods or any part thereof to Seller, at Buyer's expense, all in accordance with Seller's instructions. Buyer hereby grants Seller a security interest in the Goods and any and all proceeds thereof and accessions thereto to secure all of Buyer's obligations hereunder under this or any other agreement. Buyer hereby irrevocably appoints Seller as the Buyer's lawful attorney-in-fact to execute and file all documents necessary or desirable to effectuate the purpose of this paragraph, including but not limited to, appropriate financing statements. A photostatic copy of this document may be filed as a financing statement.
17. INTEGRATION CLAUSE
This document constitutes the entire agreement of the parties as to the subject matter hereof.
18. NO GUARANTEE OF KILN-DRIED OR TREATED LUMBER
Unless expressly agreed on the other side using a specific reference to kiln-dried or treated lumber, Seller does not warrant that kiln-dried or treated lumber contain any particular amount of treatment material, nor will any lumber supplied by Seller be dry to any specific moisture content, nor that treated or kiln-dried lumber will be suitable for installation on or below ground, nor that kiln-dried or treated lumber conform to the rules of any association or usage for trade.
19. LUMBER GRADES
Lumber grades shall be determined by the rules of applicable trade associations (National Hardwood Lumber Association for hardwoods and cypress) or, in the absence of such rules, on procedures which are customary in the industry and on other trade customs. In case of conflict among trade associations, the rules of the trade association of which the Seller is a member, or which is relied upon by Seller in the ordinary course of business, shall control.
Lumber grades shall be determined by the rules of applicable trade associations (National Hardwood Lumber Association for hardwoods and cypress) or, in the absence of such rules, on procedures which are customary in the industry and on other trade customs. In case of conflict among trade associations, the rules of the trade association of which the Seller is a member, or which is relied upon by Seller in the ordinary course of business, shall control. Specialty woods, such as Hawaiian Koa, have proprietary grading criteria which are at the discretion of the Seller and final determination is made by the Seller. Selle r makes no claim regarding color, consistency, figure, curl, or any other unique attributes of wood will be supplied, match, or be anything other than what it is.
Buyer’s order represents that Buyer is solvent and able to pay for products ordered. If Buyer fails to make payment when due or makes an assignment for the benefit of creditors or if bankruptcy or insolvency proceedings are instituted by or against Buyer, Buyer will be deemed to be in default, and Seller will have the right to terminate its obligations by written notice to Buyer, but such termination will not affect Buyer’s obligation to pay for products delivered and works in progress. Buyer shall reimburse Seller for all administrative and legal costs incurred by Seller to enforce any portion of an order, including costs associated with the collection of any unpaid amounts.
No failure or delay by Seller in exercising any right hereunder will operate as a waiver thereof nor will any single or partial exercise of any right hereunder preclude further exercise of the same.
22. JURISDICTION AND DISPUTES
These terms and conditions shall be governed by the laws of the State of Hawaii, USA, without regard to conflict of law provisions. Unless otherwise agreed by both parties, disputes related to the sale of products hereunder shall be resolved by the state and federal courts located in the District of Hilo, Hawaii County, Hawaii, and the parties hereby consent to such jurisdiction, agree to accept service process by mail, and hereby waive any jurisdiction or venue defenses otherwise available.
23. VALIDITY OF PROVISIONS
In the event any provision or portion of any provision of these terms and conditions shall be held invalid, void or otherwise unenforceable, such holding shall not affect the remaining part or portions of that provision, or any other provision hereof.
24. PROVISIONS FOR INTERNATIONAL TRANSACTIONS
The following provisions apply to sales to customers located outside the United States: (a) the 1980 United Nations Conventions on Contracts for the International Sale of Goods shall not apply; (b) except as otherwise agreed upon by Seller in writing, Buyer will pay all customs fees, import duties, cargo insurance, taxes and other charges imposed on or relating to the purchase or sale of the products in addition to the stated price; (c) except as otherwise agreed upon by Seller in writing, payment shall be made by issuance to Seller of an irrevocable letter of credit which (i) is issued and confirmed by a U.S. bank acceptable to Seller (ii) is governed by the Uniform Customs and Practice for Documentary Credits (ICC Publication No. 500 effective January 1, 1994) and otherwise acceptable in form and substance to Seller, and (iii) provides for payment to Seller of the full amount of the purchase price plus pre-paid freight in U.S. dollars upon presentation by Seller of sight drafts, Seller’s invoice and such other documents as shall be required by the letter of credit. All banking and other charges for such letter of credit will be for the account of Buyer; (d) unless otherwise agreed upon by Seller in writing, prices are based on packing for domestic shipment, regardless of ultimate destination. Buyer will bear any additional expenses required to satisfy Buyer’s specifications. Packages will be marked in accordance with Buyer’s reasonable instructions, if any. Seller will furnish packing list and such other information as may be necessary to enable Buyer’s agent to prepare documents required for export shipment. Buyer shall supply Seller with all necessary information and assistance for the most expeditious cle
arance of such shipment through customs; (e) all shipments hereunder are subject to compliance with the U.S. Export Administration Act, as amended, regulations thereunder and all other U.S. laws and regulations concerning exports. Buyer agrees to comply with all such laws and regulations concerning the use, disposition, re-export and sale of products as provided hereunder. Without limiting the foregoing, Buyer agrees to provide Seller in writing with the ultimate destination and the identity of the end-user prior to shipment and represents and warrants it will secure licensing for items, end uses and end users of control under U.S. exporting regulations and present said licenses to Seller, if required.
** Revised May 31, 2007. This revision supersedes all previous revisions and versions.
I have read, understood, and agree to these terms and conditions:
Name (Print): ____________________________________ Dated: _______________
Name (sign): ____________________________________
1. ACCEPTANCE OF TERMS
The following are terms of a legal agreement between you and Winkler Woods LLC dba Big Island Ukulele Co. (“WWllc”). This World Wide Web Site ("web site") is created, controlled, and published by WWllc. By accessing, browsing, and/or using this web site you acknowledge that you have read, understood, and agree to be bound by these terms and conditions and to comply with all applicable laws and regulations, including, but not limited to, U.S. export and re-export laws and regulations.
IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE PROHIBITED FROM USING THIS SITE OR DOWNLOADING ANY MATERIAL FROM IT.
2. MODIFICATION OF TERMS
WWllc reserves the right to change, modify, add, or remove portions of these terms, without other notice, by updating this posting. Please check these terms periodically for changes.
Copyright © Winkler Woods LLC dba Big Island Ukulele Co. 2017.
All rights reserved. All copyrightable text, graphics, and selection and presentation of all material are the copyrighted work of Winkler Woods LLC, hereafter referred to as "WWllc", and/or its suppliers. They are protected from unauthorized copying and dissemination by United States copyright law and trademark law, and by international conventions.
WWllc grants you permission to copy information owned by it from this web site only as follows: (1) every copy must be solely used to purchase or considering the purchase of WWllc's products and for no other purpose. (2) you may not modify or alter the copied material in any way; (3) you must plainly display all copyright and proprietary notices; (4) you must display a notice that the materials are used with the permission of WWllc and may not be further copied, modified or altered; (5) you may not separate graphics from their accompanying text.
You may not "mirror" or "frame in" or otherwise copy any materials contained on this web site on any other server.
Nothing contained herein grants to you any express or implied right, title, or interest in the web site or its content.
If you violate any copyright or trademark regarding materials on this web site, your permission to use this site and to copy materials on this web site terminate immediately and permanently.
No person may use any trademark or identifying mark of any person referred to on the web site, including, but not limited to, the name Winkler Woods LLC, Big Island Ukulele Co., Honu Ukulele and the logos of said names.
5. LINKS TO THIRD PARTY SITES
This web site may contain links to web sites maintained by other companies, individuals, agencies, or organizations. These third party sites are not under the control of WWllc and WWllc is not responsible in any way for the content. WWllc reserves the right to terminate any link at any time without notice. Third party links are not intended to state or imply any sponsorship, endorsement, affiliation, or agreement with the content on any third party site or its products or services. If you decide to access any of the third party sites linked to this web site, you do so entirely at your own risk.
6. CONFIDENTIAL INFORMATION
Certain portions of this web site may be for the exclusive use of parties with whom WWllc does business such as customers or suppliers. These portions of the site may contain confidential technical, service, or marketing information. By accessing these portions of the web site through password or other security means you agree to keep this information confidential and to disclose the information only on a "need to know" basis within your company.
It is necessary to collect information from you in certain portions of this web site to respond to your requests for information. This information may include your name, company name, e-mail address, fax number, or telephone number. We do not share, sell, or lease personal information about you for use by third parties in their marketing. Unsolicited ideas for new products, promotions, marketing, or on any other subject will become the property of WWllc without consideration payable to the person submitting the idea or to any other person.
8. LIMITS OF LIABILITY
This web site, including product specifications, is provided on an "as is" basis without any representations or warranties of any kind, expressed or implied. WWLLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR USE. WWllc does not warrant the accuracy, reliability and completeness of the materials or services at this site. Under no circumstances, including, but not limited to, negligence, shall WWllc be liable for any direct, indirect, special, exemplary, multiple, incidental, or consequential damages, including but not limited to loss of data or profit, arising out of the use, or the inability to use, or reliance on this web site and the materials on this site, whether in an action of contract, tort, including, but not limited to, negligence, statutory liability, or any other cause of action, even if an WWllc representative has been notified of the possibility of such damages. WWllc does not warrant that its web site operation will be uninterrupted or error free or that its web site and its server are free of computer viruses or other harmful components. You agree that virus programs are maliciously designed by human beings to cause damage and to circumvent existing protections. No virus program can provide 100% protection because of the capacity of human beings to design around existing protections, and because the virus may be too new for the virus program to be informed about the new virus so that the program can protect against it. You are responsible for designing and implementing a sufficient backup program to allow software and/or data reconstruction in case of the worst. WWllc is not responsible for protection to you from viruses that might infect you as a result of your using our web site, nor for errors, software or hardware deficiencies, incompatibilities, inconsistencies, or other problems resulting from your use of electronic media or their configuration or reconfiguration. As used in this document, the term "virus" means any form of executable computer program that is intended to or does cause harm to a computer system. The term "virus" is intended to include worms, Trojan horses, program viruses, boot viruses, macro viruses, stealth viruses, polymorphic viruses, multipartite viruses, companion viruses, and malicious programs and scripts, among others. Electronic mail sent to this site on the internet is not secure and users should avoid sending any sensitive or confidential information in unencrypted messages. WWllc makes no representation that materials in its web site are appropriate or available for use outside of the United States. Those who chose to access this web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
By using this web site you agree to defend, indemnify, and hold harmless WWllc and its employees, officers, directors, and agents against any and all claims, actions, demands, losses, liabilities and all costs and expenses of defense stemming from your use of this web site or your breach of these Terms and Conditions.
This web site is controlled and operated by WWllc, in the State of Hawaii in the United States of America. These terms and conditions are governed by and shall be construed in accordance with the laws of the State of Hawaii, United States of America, notwithstanding any contrary principles of conflicts of laws.
If any provision of these terms and conditions shall be unlawful, invalid, or unenforceable, then the provision shall be deemed severable from these terms and conditions and shall not affect the validity or enforceability of any remaining provisions. WWllc may revise such invalid or unenforceable provisions by updating this posting
This privacy notice discloses the privacy practices for http://www.bigislandukulele.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
When placing an order, we will request information from you. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.